Team Leadership in a Kaleidoscope World

Team Leadership in a Kaleidoscope World

Partnerships and Alliances Famously, Henry Ford founded a business which owned all the components of its own production.  That model, once widely used, no longer works in our networked and global markets.  Today, most competitive businesses choose to buy...
Team Performance – The End of General Management?

Team Performance – The End of General Management?

Almost every successful business I know is struggling to focus on its core outputs.  I don’t suppose this is a particularly new phenomenon, but there does seem to be a new trend emerging.  In traditional organisations, high quality people were almost...
Perceptions of Personality

Perceptions of Personality

Self Perception  My colleague Diane Brown and I were chatting the other day about the human difficulty of understanding how others see us.  Not quite such a dull conversation as it sounds.  Both of us had just had nasty and separate experiences of...
Service at a Standstill

Service at a Standstill

There are things that happen every day, that spoil a mood, unbalance a relationship and damage mutual confidence. Worse, these little things usually pass by with neither side deliberately making an effort to understand the damage caused. They sit in the unconscious...

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